Buffalo Wild Wings

About

Sports Bars, American (Traditional), Chicken Wings

Price Range : $11-30 ($$)

  • star
    Yelp rating
    1.5 stars

Location

Adress: 12312 Bermuda Crossroads Ln, Chester, VA 23831

Phone: (804) 318-9791

Work Hours

Mon 11:00 am-11:00 pm
Tue 11:00 am-12:00 am
Wed 11:00 am-11:00 pm
Thu 11:00 am-12:00 am
Fri 11:00 am-1:00 am
Sat 11:00 am-1:00 am
Sun 11:00 am-11:00 pm

Business info

  • turned_in_not
    Health Score
    90 out of 100
  • list_alt
    Takes Reservations
    No
  • directions_car
    Delivery
    No
  • move_to_inbox
    Take-out
    Yes
  • credit_card
    Accepts Credit Cards
    Yes
  • thumb_up
    Good For
    Dinner, Dessert
  • directions_bike
    Bike Parking
    No
  • accessibility
    Good for Kids
    Yes
  • group
    Good for Groups
    Yes
  • insert_emoticon
    Ambience
    Casual
  • volume_up
    Noise Level
    Loud
  • local_bar
    Alcohol
    Full Bar
  • turned_in_not
    Good For Happy Hour
    Yes
  • calendar_today
    Best Nights
    Fri, Sat, Sun
  • transit_enterexit
    Outdoor Seating
    Yes
  • wifi
    Wi-Fi
    Free
  • tv
    Has TV
    Yes
  • fastfood
    Caters
    No
  • scatter_plot
    Has Pool Table
    No

Reviews

  • Clyde E.

    star star star_border star_border star_border 11 June 2026

    Wow!  I just can't learn my lesson with this place.  They've lost all respect from my family.  Sad because I love some wings.  Also even sadder...I'm currently the Duke of this place!  Lol I'm not proud of it.

    My son and I got our food and finished before my wife ever saw hers.  Kitchen was struggling we were told...  

    Don't waste your time.  Please

  • Danielle M.

    star star_border star_border star_border star_border 10 June 2026

    Avoid, Guys. Straight up, avoid.

    You will wait forever for service. Servers have an attitude. Vomit on the floor in the bathroom.

    Worst experience EVER. I'll never go back.

  • Jeff F.

    star star_border star_border star_border star_border 7 June 2026

    Ok, I failed as a Yelp member... I did not fully read the reviews and thought to give it a chance. I was waaaayyyyy wrong and I'm sorry Yelp community. This Buffalo Wild Wings should not be in business and is a disgrace to the name. I had a wonderful waitress who was friendly and kind but what my visit lacked was the food. Yes, the food.. we ordered an appetizer and 4 meals , wings/burgers, not hard and doesn't take long. Well let's back it up, when I first got there I was not greeted or seated for about 10 minutes because the hostess was busy with take out orders, finally the manager, who later I found out was the GM (Lisa), came out of the kitchen and said "oh, we have customers" to someone back in the kitchen. I was thinking well it's dinner time so shouldn't they be busy? We sat down, ordered drinks, looked over menu and ordered food within the first 15min, no issues. But then after about 45min I noticed the table next to us got their food... well we ordered an appetizer. Then another table that got there after us just received their food, that's when I asked to speak with the manager. Well this is where it gets even worse, my waitress said the foods coming out, and at this point I didn't even want my food after walking by the kitchen to see a waitress eating off a customers plate... who knows what they'll do to my food. Then next a "manager" or cook who claims he's a manager dressed and acting as a cook, named Winslow, and he says he hears there's a problem. I said, yes, we have waited for 50 minutes since we ordered and was able to tell based on what I was doing on my phone when we ordered. He said so do I want it boxed up. I was confused at this point and just said I want to pay the least amount possible, because we ordered soft drinks and 2 beers, and to just leave. The "manager" says ok and the waitress comes back with a check for 2 blue moon.... I'm like, I only drank 1 and the 2nd one is still here where I'm ready to go and don't want to pay for that. So she takes that off, mind you, no solutions have been made to ever retain my customer service or try to satisfy us other than helping me leave. The waitress comes back and tells me to call the store back tomorrow and ask to speak with Misty or Lisa who are the GMs because they are a franchise and they can't do anything. She said the GM "Lisa" who I saw earlier cannot come out...

    This place is just terrible with customer service and other patrons experienced issues while we were there too.

    I would recommend zero stars and remove this place from the Buffalo Wild Wings chain as it's a disgrace to the name.

  • Brian M.

    star star_border star_border star_border star_border 1 June 2026

    The worst 2 hour wait I have ever had to experience in my life. This location is a train wreck. Sitting and watching the staff flounder was sad. We had two tables seated next to our table 30 minutes after we were seated and they received their meals before we did and they ordered the same thing. I know my co-workers and I will never visit this location again. We can't wait 2 hours while we are on a lunch break. The manager had no clue what he was doing and was dressed like a slob. Everyone in our group thought he was a cook. Either way it is what it is. If I could give this location zero stars I would.

  • Paul M.

    star star_border star_border star_border star_border 23 May 2026

    Waiters and waitresses work really hard here, but management really lets them down. Sunday NFL is completely disorganized with half the TVs on one game and the others only tuning into your game after you go and request it. Place is empty on Sunday afternoons because of this. Spend your Sunday afternoon dollars somewhere else.

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